Refund Policy

Refund Policy

At The Canva Wizard, we want you to be completely satisfied with your digital product purchase. We understand that circumstances may arise where you need to request a refund, and we're here to assist you through the process.

7-Day Satisfaction Guarantee

We offer a 7-day return policy from the date of your purchase. If you find that your digital product doesn't meet your expectations or if you encounter any issues, please don't hesitate to reach out to us at thecanvawizard@gmail.com. Our team is here to help you.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request for a refund is made within 7 days of your purchase.
• You have proof of purchase or a valid order number.

Initiating a Refund

To request a refund, simply contact us at thecanvawizard@gmail.com with your order details and a brief explanation of your reason for the refund. Our team will review your request and guide you through the next steps.

Refund Processing

Once your refund request is approved, you can expect the following:

• We will notify you upon receipt and inspection of your request.
• If approved, the refund will be processed to your original payment method within 10 business days.
• Please allow additional time for your bank or credit card company to process and post the refund.

European Union 3-Day Cooling Off Period

For customers residing in the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. The conditions for eligibility are the same as mentioned above.

If you have any questions or concerns regarding our refund policy, please reach out to us at thecanvawizard@gmail.com. We are committed to providing you with the best possible support.

Thank you for choosing The Canva Wizard.